1Information We Collect from You
When you register and use the 57000 platform, we collect several categories of information to keep the platform running properly and to provide you with a secure experience.
- Full name as shown on your identification card
- Email address and phone number
- Date of birth (for age verification)
- Passwords stored in encrypted form
- User's state or city information within Malaysia
- Transaction information in MYR via FPX and DuitNow
- Bank name and partial account number (for verification)
- Device type, operating system, and browser used
- IP address and approximate location based on network
- Usage data including pages visited and session duration
2How Your Information Is Used
Processing registrations, logins, deposits, and withdrawals. Ensuring every MYR transaction is correctly credited and recorded in your account.
Detecting suspicious activity, verifying user identity, and protecting accounts from unauthorised access or misuse.
Responding to customer support enquiries, sending important account-related notices, and informing users of policy or terms changes on the 57000 platform.
3Cookie Usage & Session Tracking
The 57000 platform uses cookies and similar session-tracking technologies to enhance your experience. Cookies are small text files stored on your device when you access the platform via your mobile or desktop browser.
- Session Cookies: Keeps you logged in so you don't need to sign in again on every page.
- Preference Cookies: Remembers your preferred language and display settings.
- Security Cookies: Helps detect and prevent suspicious activity during your session.
- Analytics Cookies: Collects anonymous usage data for platform improvement purposes.
You can manage and delete cookies through your browser settings. However, disabling session cookies may affect the login functionality and your overall experience on the platform. We recommend keeping session and security cookies enabled for the best experience on 57000.
4Data Storage, Security & Information Sharing
How Your Data Is Kept Secure
All personal information collected by 57000 is stored on servers protected with industry-standard SSL encryption. Passwords are stored in hashed form and cannot be reversed, ensuring that no party — including platform staff — can access your actual password.
MYR financial transaction data is processed through legally regulated Malaysian payment channels and is not stored in full on the platform's systems. Only partial transaction information required for your account records is retained.
Third-Party Sharing
57000 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information is only shared in the following circumstances: (a) with payment processors required to complete your deposit or withdrawal transactions; (b) when required by law or a valid court order in Malaysia; (c) with external auditors bound by strict confidentiality agreements.
5Your Rights as a User of This Platform
As a 57000 platform user, you have full rights over your personal information. We are committed to facilitating the exercise of these rights within a reasonable timeframe.
You have the right to request a copy of the personal information we hold about you at any time. Requests can be submitted via our customer support email.
If any information in your account is inaccurate or out of date, you have the right to request a correction. Some details, such as your name, can be updated directly through your account settings.
You may request the deletion of your account and personal data. Requests will be processed once all financial obligations have been settled and within the timeframe stipulated under Malaysian law.
6Policy Amendments & How to Contact Us
57000 reserves the right to update or amend this Privacy Policy at any time to reflect changes in privacy practices, legal requirements, or platform improvements. Users will be notified of any material changes via an in-platform notice or registered email. The latest effective date will always be displayed at the top of this page.
Continued use of the 57000 platform after any amendments constitutes acceptance of the revised policy. We encourage users to review this page periodically to stay informed about how your information is managed.
If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact the 57000 customer support team via the following email:
We will respond to privacy-related requests within seven business days. Please include "Privacy Request" in your email subject line to help us process your request faster.
Your Privacy, Our Priority
The trust of Malaysian users is the foundation of the 57000 platform. We are committed to handling every piece of information you entrust to us responsibly, transparently, and securely — every day, without exception.